Return & Exchange Policy

Since each product is handcrafted and made in limited editions, we do not accept returns or exchanges except in cases of:

Manufacturing defect

Wrong item received

Such requests must be raised within 48 hours of receiving the product by emailing connect@leahra.com with your order details and images.

We reserve the right to evaluate each case individually.

At Leahra, every product is crafted with care and precision. We want you to be fully satisfied with your purchase.

Damaged / Defective Items: Any damage or defect must be reported to us within 48 hours of delivery along with clear photos and unboxing video as proof.

Eligibility: Returns are accepted only for items that are unused, in original packaging, and with tags intact.

Exchanges: Subject to stock availability, you may exchange the item for a different product or design.

Non-Returnable Items: Personalized or custom-made items cannot be returned or exchanged.

Refunds: Once the returned item passes our quality check, a refund will be processed to your original payment method within 7–10 working days. Shipping charges are non-refundable.

Return Shipping: Customers are responsible for securely packing and shipping the return, unless the return is due to a confirmed defect/damage.

For return or exchange requests, please contact us at connect@leahra.com with your order number and details.